Shipping Policy
At Rooted, we strive to ensure fast and reliable delivery of your ordered products. Below is our shipping policy, including information on shipping fees.
Shipping Fee
We apply a fixed shipping fee of 59 SEK for all orders. This fee covers the costs of handling, packaging, and delivery of your products within Sweden.
Delivery Information:
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Delivery Time: We aim to process and ship your order within 1-3 business days after receiving payment. Delivery time depends on your geographical location and may vary. Please note that delays may occur due to unforeseen circumstances or high demand during certain periods.
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Delivery Method: We collaborate with reliable shipping companies to deliver your ordered goods. We select the most suitable delivery method based on the size, weight, and destination of the products. You will receive a confirmation and tracking number via email once your order has been shipped.
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Delivery Address: Please ensure that you provide the correct and complete delivery address when placing your order. We are not responsible for any delays or incorrect deliveries due to an incorrectly provided address. Please carefully check that the delivery address is correct before completing your order. Additional costs may apply in case of address errors.
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Delivery Confirmation: For home delivery, a receipt confirmation or signature may be required to ensure that the products have been correctly delivered. Please make sure someone is available at the time of delivery to receive the package. For delivery to a pick-up point, an ID is required to collect the package.
International Shipping
Currently, we offer shipping within Sweden. If you wish to arrange delivery outside this area, please contact our customer service to discuss possibilities and any additional shipping costs.
Changes to the Shipping Policy
We reserve the right to change or update our shipping policy without prior notice. Any changes will be published on our website and will take effect immediately upon publication.
If you have any questions or concerns regarding our shipping policy, please contact our customer service for further assistance. We are here to provide you with a smooth and satisfactory shopping experience.